Returns & Exchanges
At Dirtybird Records, we want you to be fully satisfied with your flock gear, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed items. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Gear
Place the items in their original packaging or a secure mailer, ensuring that the merchandise is in its original, sellable condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Processing and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
